Privacy Policy

1. Introduction

Interstellar Bliss Private Limited ("Company", "we", "our", "us") respects your personal privacy and is committed to safeguarding personal and operational data through compliance with this Privacy Policy. This document explains how we collect, protect, utilize, and process data when you interact with our website (interstellarbliss.com), schedule psychological consultations, or engage our IT Automation and AI services.

2. Categories of Information We Collect

• Client Inquiry & Identification Data: Full name, professional email address, WhatsApp/telephone number, corporate organization, and consultation requirements provided via our contact or booking interfaces.
• Healthcare & Clinical Confidentiality: All psychological counselling information shared with Acharya Ramesh Shanti (APA International Member) is governed by strict clinical ethics, patient-psychologist confidentiality, and statutory data protection norms.
• IT Architecture & Technical Metadata: System workflows, API metadata, ABDM integration parameters, and server logs required for executing automation pipelines.
• Analytical & Advertising Cookies: Aggregated web performance metrics, referrer headers, and Meta Pixel / Google Analytics conversion tags used to optimize our digital advertising and user experience.

3. Legal Basis and Purpose of Processing

We process your personal and operational information strictly for:

• Scheduling, confirming, and conducting 1-on-1 psychological counselling and contemplative sessions.
• Scoping, building, and deploying enterprise IT automation, NHA ABDM healthcare bridges, and Meta WhatsApp chatbots.
• Generating compliant GST tax invoices (GSTIN: 27AAICI5680B1ZK) and statutory accounting records.
• Responding to inquiries within 24 business hours.

4. Data Security & Storage

We implement enterprise-grade TLS/SSL encryption, secure token authentication, and restricted access protocols. We do not sell, rent, or trade your personal data with any third-party marketing brokers.

5. Grievance Redressal & Legal Contact

Under the provisions of the Information Technology Act and the Digital Personal Data Protection Act (DPDP), if you have any questions, requests for data deletion, or grievances regarding our privacy practices, please contact our designated office: